Drop-in for help with Universal Credit

We are launching a new drop in service, to support Rossendale residents who claim Universal Credit.

Our Universal Credit drop-in will run four-weekly in Stubbylee Hall, Bacup.

At each session, advisers working on our Rossendale Crisis Support Project will plan short information awareness slots on various aspects of Universal Credit (UC) such as payments; conditionality; and employment.

Participants will be able to use laptops to log onto their UC journals and get support from the advisers with any problems they’re having with Universal Credit.  The drop-in will be informal, no booking required, and refreshments will be provided.

CARH Universal Credit drop-in will be held at Stubbylee Hall, Stubbylee Lane, Bacup.

All sessions will be between 10am and 12noon, on the following dates:

Thursday 29 August 2019

Thursday 26 September 2019

Thursday 24 October 2019

Thursday 21 November 2019

Thursday 12 December 2019


To access the Citizens Advice Help to Claim service, contact 0800 144 8 444.  Advisers are available 8am to 6pm, Monday to Friday. 

For all other enquiries ring Adviceline 0300 4756 2552 Monday to Thursday 10am - 2pm, or complete an online contact form and we will get in touch www.carh.org.uk ‘Contact Us’


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