Citizens Advice Rossendale & Hyndburn and Citizens Advice Blackpool have received a financial grant from the British Gas Energy Trust to help their efforts in working together to give invaluable support to people impacted by fuel poverty and energy debt as a result of the pandemic.

Our Housing Support Team helped a lady recently who is disabled and was having problems with repairs needed to her rented property.  We explored her entitlement to disability benefits and explained her options about the repairs to the property or possible rehousing.  She told our adviser -

' You've been very helpful and put my mind at rest. Everything I've worried about you've put my mind at rest and told me who I can contact and have felt that you have been interested and not there to just do a job. You've been brilliant. You have listened and told me my rights and instantly made me feel less anxious'.

Call 0808 278 7975 and talk to our team for help on finding a way forward with your problems