Welfare Benefits Advice

We offer advice about welfare benefits, from entitlement to challenging decisions.

We can also offer support to people living in Hyndburn claiming Universal Credit, through our Personal Budgeting Support service.


How we can help

  • We can offer advice on entitlement depending on your circumstances, including a benefits check
  • We can advise you how to challenge an adverse benefit decision, such as a sanction
  • We can support and advise you to negotiate a fairer claimant commitment with the Jobcentre

Personal Budgeting Support

We offer support to people claiming Universal Credit who live in Hyndburn.

We can:

  • Make sure your UC award is correct
  • Help you draw up an income and expenditure sheet
  • Maximise your income and do a benefits check
  • Advise on opening a bank account
  • Advise on priority payments
  • Help you shop around for better deals e.g. insurance, gas and electricity, mobile phone costs

Contact us on Adviceline 0300 4560 2552 or complete our online contact form



Welfare Reform & Benefit Sanctions

There have been many changes to the benefit system in recent years.  Some of these changes have had a negative impact on disadvantaged people, such as sanctions and unfair benefit decisions.  You may feel that you have been treated unfairly by the welfare benefits system, this may be because you have a health issue, caring responsibilities or language difficulties.  If this is the case we would like to hear from you. 

As well as helping you to solve your problem, your experience may also help us influence positive changes in policies, that will make the system fairer for everyone.  For more information about this and how you can get involved click here