Citizens Advice Rossendale & Hyndburn provides free, independent, confidential and impartial advice on people’s rights and responsibilities.

  • We value diversity, promote equality and challenge discrimination
  • We provide advice and support people need for the problems they face
  • We campaign for change to improve the policies and practices that affect people’s lives
  • We work holistically, meaning that, for example, if someone lost their income due to being unfairly dismissed, we would offer help with the money issues as well as with the unfair dismissal

Charity Registration No. 1110853 | Company Limited by Guarantee No 04572959 England | Authorised and Regulated by the Financial Conduct Authority FRN: 617638

Citizens Advice Rossendale & Hyndburn is the operating name of Citizens Advice Rossendale & Hyndburn Ltd

Registered Office: New Era Centre, Paradise Street, Accrington BB5 1PB



Citizens Advice Rossendale & Hyndburn face-to-face services remain suspended to reduce the risk of infection to our clients, volunteers and staff.  We continue to deliver advice and support to you by email and telephone and are now offering appointments via video call.
We encourage you to get in touch with us using our online contact form here and we will ring you back as soon as we can.   You can also ring the Citizens Advice Adviceline on 0808 278 7975. 
Our advice pages are continually updated with the latest advice and information about coronavirus and how it could affect you, further information is available here
We want you to know that we will be here to help you as much as we can, for as long as we can and will support you during and after this worrying and stressful time. 
We will continue to monitor the situation from government guidance and will update you on any further impact on our service.