Struggling with Water Bills and Debt?: Exploring United Utilities Trust Fund

United Utilities Trust Fund is an independent grant making trust, committed to helping people out of poverty and debt.

What support does the United Utilities Trust Fund offer? 

• Grant for water and sewerage charges if you're unable to pay and experiencing hardship. 

• Assistance with essential items like white goods and beds (limited to one item per applicant). 

How does the United Utilities Trust Fund work? 

The Trust Fund offers financial help to those in debt and financial hardship. They provide grants that do not need to be paid back for water arrears, other household bills, or essential goods.

Who is eligible? 

Anyone living in the United Utilities service area can apply for assistance.

How to apply? 

At Citizens Advice East Lancashire, our dedicated United Utilities Trust Fund Team is here to help those struggling with the application process. We provide simple and effective assistance to ensure you can access the support you need with ease. You can visit our website for more contact details and outreach sessions, or just email us at waterproject@cael.org.uk.  

Our team at Citizens Advice East Lancashire can help all United Utilities customers who live in the Burnley or Pendle area.